All systems nominal

tasks today

Book an audit →

Vigil

Hire agents that never clock out.

Vigil builds and runs AI agents that answer your inbox, chase invoices, book appointments and follow up on leads. Every action is logged and reversible.

Book an ops audit

Live feed

RecLive feed — 4 sites / 38 agents

02:14:37 · Thu 18 Sep · UTC+5

Cam 01 · Office — Floor 3

Live

Agent_04 · Inbox · 38 replies

Agent_11 · AP · 212 invoices

Agent_06 · CRM sync

3 agents detectedHumans on site: 0

Cam 02 · Warehouse B

Live

Agent_07 · Routing

Cam 03 · Clinic desk

Live

Agent_02 · Bookings

Agent logLive

02:14:02 RUN
inbox.triage — 38 new

02:14:05 OK
inv #4471 → QuickBooks

02:14:08 OK
booked J. Park · Tue 10:30

02:14:11 HOLD
refund $420 · needs approval

02:14:14 OK
lead scored 92 → HubSpot

02:14:17 RUN
ap.reconcile — 212 items

Tasks tonight

1,284

↑ 18% vs last wk

Trusted by 90+ teams

Northwind
hale & co.
KESTREL
Parcelly
Oakline Dental
MERIDIAN/AP
brightpath

Northwind
hale & co.
KESTREL
Parcelly
Oakline Dental
MERIDIAN/AP
brightpath

Northwind
hale & co.
KESTREL
Parcelly
Oakline Dental
MERIDIAN/AP
brightpath

Your team loses 41% of every week to copy-paste, chasing and checking. Vigil hands that work to agents that never sleep — and gives your people their evenings back.

41%

of the working week is repetitive admin

4h12

average time to answer a new lead

$6.40

cost of every support ticket, by hand

9—5

the only hours most businesses answer

Meet your night shift.

Six specialist agents trained on your tools. They escalate to a human when it matters and log every move.

See all agents

ID · Agent_04

On duty

Inbox Agent

Triages, drafts and sends replies across shared inboxes — in your tone, with your policies.

38s

avg. first reply

ID · Agent_02

On duty

Booking Agent

Books, reschedules and confirms appointments, then fills gaps from the waitlist.

−42%

no-shows

ID · Agent_11

On duty

Finance Agent

Matches invoices, reconciles payments and chases overdue accounts politely.

212

invoices / night

ID · Agent_06

On duty

Sales Agent

Qualifies every inbound lead in under a minute and books the call for your reps.

<60s

speed to lead

ID · Agent_09

On duty

Voice Agent

Picks up every call, answers questions, takes orders and routes the urgent ones.

missed calls

ID · Agent_07

On duty

Ops Agent

Syncs orders, inventory and shipping updates between Shopify, 3PL and your team.

3.2×

faster fulfilment

Every action, on the record.

Watch your agents work live. Replay any run, approve sensitive actions and roll back with one click.

Vigil Console

Overview

Agents

Runs

48k

Approvals

Playbooks

Integrations

Audit log

Settings

Northwind Dental

14 clinics

Overview

Tonight’s shift

Tonight

30d

Pause all agents

Tasks completed

1,284

↑ 18%

Hours saved

96.5

≈ 12 FTE days

Escalated to humans

0.5% of runs

Accuracy (QA sampled)

99.2%

target 98%

Run #48,211 · Inbox Agent“Can I move my cleaning to next week?”

Running…

Email receivedfrom m.chen@… via Front

14:02:01
—

Intent classifiedreschedule_appointment · 0.97

14:02:03
—

Calendar checkedDentrix · 3 open slots found

14:02:09
—

Reply draftedplaybook “Reschedules v3” · tone: warm

14:02:21
—

Appointment bookedTue 24 Sep · 10:30 · Dr. Alvarez

14:02:33
—

Reply + SMS sentconfirmation & calendar invite

14:02:42
—

Needs your approval

Finance Agent

Refund to M. Chen

$420.00

Duplicate charge detected on invoice #4471. Confidence 0.81 is below your 0.90 auto-approve threshold, so I paused.

Approve

Reject

Tasks by hourPeak 02:00

18:0022:0002:0006:00

On duty in 21 days.

Fixed scope, fixed price. One audit, one blueprint, one build — then your agents go live.

Day 14 of 21 — Build & shadow mode

On track

Go-live →

Day 1 – 3

Ops audit

We shadow your team, map the repetitive work and hand you a ranked automation map — free.

Day 4 – 7

Blueprint

Each agent gets a written brief: tools, playbooks, limits and when to hand off to a human.

Day 8 – 18

Build & shadow

We build in your stack and run agents beside your team until accuracy clears the bar.

Day 19 – 21

First shift

Agents go live with a console, alerts and a weekly report. We stay on to tune and monitor.

Before and after the night shift.

Speed to lead

Invoice processing

Cost per support ticket

Coverage

Data-entry error rate

Your team, by hand

4h 12m

3 days

$6.40

Mon–Fri, 9–5

4.1%

With Vigil agents

38 sec

11 min

$0.42

24/7/365

0.3%

Before and after the night shift.

Speed to lead

Invoice processing

Cost per support ticket

Coverage

Data-entry error rate

By hand

4h 12m

3 days

$6.40

Mon–Fri, 9–5

4.1%

Vigil

38 sec

11 min

$0.42

24/7/365

0.3%

Results, not demos.

All case studies

Accounting · 40 staff

Meridian AP

From three-day invoice runs to eleven minutes — every night.

Read the field report

→

−71%

AP hours per month

$184k

saved per year

E-commerce · Shopify

Parcelly

Orders, returns and “where’s my parcel?” handled before the team logs on.

Read the field report

→

3.2×

faster fulfilment

82%

tickets auto-solved

Healthcare · 14 clinics

Oakline Dental

Recall calls, confirmations and waitlist fills run on autopilot.

Read the field report

→

+38%

recalls booked

−42%

no-shows

Portrait of Dana Reyes, COO of Oakline Dental

Cam 07 · Oakline HQ

Human · COO · approves agents

“It’s like hiring a night shift that files a perfect report every morning. We stopped hiring for admin — and started hiring for growth.”

Dana Reyes

COO, Oakline Dental — 14 clinics

−42%

no-shows

6 wks

to payback

new admin hires

What would a night shift save you?

Team members doing admin12people

Hours each spends on repetitive work14hrs / week

Loaded cost per hour$38per hour

Based on 52 weeks · 75% automation rate

Recovered every yearLive estimate

$248,976

6,552

hours back

3.4

FTE freed

7 wks

to payback

Get my exact numberFree 30-minute ops audit. No slides, no pitch — just your numbers.

Staff a shift, not a software seat.

Fixed build

+ Monitoring

Pilot

One agent, one workflow. Prove it on your own numbers.

$4,900

one-time build

1 specialist agent

21-day deployment

Vigil Console access

30 days of tuning

Weekly report

Start a pilot

Crew

Most hired

The full night shift for teams ready to scale operations.

$12,500

build · then $1,900 / mo

Up to 3 agents

Human-in-the-loop approvals

Shadow-mode QA before go-live

24/7 monitoring & alerts

Named ops engineer

New agent every quarter

Book an ops audit

Fleet

Multi-site operations with compliance and custom models.

Custom

annual agreement

Unlimited agents & sites

SSO, audit export, data residency

SOC 2 & HIPAA-ready setup

99.9% uptime SLA

Private model options

Talk to sales

Every plan includes

Full audit log

One-click rollback

Your data never trains models

Cancel monitoring anytime

Works inside the tools you already run.

140+ connectors, plus any API, database or inbox your team uses.

Gmail

Inbox

Outlook

Inbox

Slack

Chat

HubSpot

CRM

Salesforce

CRM

QuickBooks

Finance

Xero

Finance

Stripe

Payments

Shopify

Commerce

Zendesk

Support

Twilio

Voice / SMS

Google Sheets

Data

Questions, answered.

Elena Novak

Ops engineer · online

Not sure what to automate first? Book 30 minutes and I’ll map your top three workflows.

Book a call with Elena

What exactly is an “agent”?

A piece of software that does a job end-to-end — reads the email, checks the calendar, books the slot, replies — using an LLM plus your tools and rules. Each Vigil agent has a written job description and hard limits.

Will agents make mistakes with customers?

Which tools and systems do you connect to?

Who owns the agents and the data?

What happens after go-live?

Do you replace my team?

Control panel with a glowing green power button and a mode switch

Put your operations on watch.

Free 30-minute ops audit. Leave with a ranked automation map and your ROI — whether you hire us or not.

Book an ops audit

Put your operations on watch.

Free 30-minute ops audit. Leave with a ranked automation map and your ROI — whether you hire us or not.

Book an ops audit

Get this template

Explore more templates