All systems nominal

12,408

tasks today

Book an audit →

Vigil

Agents

Inbox Agent

ID · Agent_04

On duty

Front office

Inbox Agent.

Reads every email that hits your shared inboxes, sorts what matters, drafts replies in your voice and sends the ones it’s sure about. Everything else lands with a human — summarised, with a suggested answer.

38s

avg. first reply

1,200

emails / week

94%

auto-resolved

Hire this agent

Watch a live run

Top-down view of a desk with a laptop, desk phone, headset and colour-coded sticky notes

Cam 04 · Support desk · Live

Agent_04 · drafting reply 3/38

Draft · 0.96 confidence

 02:14:37

“Hi Mara — moved you to Tue 24 Sep, 10:30 with Dr. Alvarez. A calendar invite is on its way.”

Sent

Undo · 30s

Jobs it takes off your plate.

Trained on your past threads, macros and policies. New jobs are added as you approve them.

Triage & tagging

Sorts every thread by intent, urgency and customer value.

Front · Gmail · Outlook

Reschedules & bookings

Moves appointments and confirms by email and SMS.

Dentrix · Calendly · Cal.com

Order status

Answers “where is my order?” with live tracking.

Shopify · ShipStation

Refunds under limit

Issues refunds below your threshold, asks above it.

Stripe · Shopify

Quote requests

Drafts quotes from your price book for sign-off.

HubSpot · PandaDoc

Weekly digest

Summarises trends, complaints and wins every Monday.

Slack · Notion

41 seconds, six steps, zero clicks.

Every run is recorded step by step. Open any of them, see what the agent saw, and roll it back if you disagree.

Run #48,211 · Inbox Agent“Can I move my cleaning to next week?”

Running…

Email receivedfrom m.chen@… via Front

14:02:01
—

Intent classifiedreschedule_appointment · 0.97

14:02:03
—

Calendar checkedDentrix · 3 open slots found

14:02:09
—

Reply draftedplaybook “Reschedules v3” · tone: warm

14:02:21
—

Appointment bookedTue 24 Sep · 10:30 · Dr. Alvarez

14:02:33
—

Reply + SMS sentconfirmation & calendar invite

14:02:42
—

Needs your approval

Finance Agent

Refund to M. Chen

$420.00

Duplicate charge detected on invoice #4471. Confidence 0.81 is below your 0.90 auto-approve threshold, so I paused.

Approve

Reject

Works inside your tools

Gmail

Outlook

Slack

HubSpot

Salesforce

QuickBooks

Xero

Stripe

Shopify

Zendesk

Twilio

Google Sheets

Front

Intercom

Help Scout

Dentrix

Calendly

Notion

The rest of the shift.

All agents

ID · Agent_02

On duty

Booking Agent

Books, reschedules and confirms appointments, then fills gaps from the waitlist.

−42%

no-shows

ID · Agent_11

On duty

Finance Agent

Matches invoices, reconciles payments and chases overdue accounts politely.

212

invoices / night

ID · Agent_06

On duty

Sales Agent

Qualifies every inbound lead in under a minute and books the call for your reps.

<60s

speed to lead

Control panel with a glowing green power button and a mode switch

Put your operations on watch.

Free 30-minute ops audit. Leave with a ranked automation map and your ROI — whether you hire us or not.

Book an ops audit

Put your operations on watch.

Free 30-minute ops audit. Leave with a ranked automation map and your ROI — whether you hire us or not.

Book an ops audit

Get this template

Explore more templates