All systems nominal
AP hours per month
nightly invoice run
saved per year
matching error rate
Client
Meridian AP
Industry
Accounting · 40 staff
Team
40 staff · 2 offices
Agents
Finance, Inbox
Stack
Xero · QuickBooks · Gmail · Slack
Timeline
19 days to go live
[ 01 ] The challenge
Four people, three days, one spreadsheet.
Every month-end, Meridian’s AP team matched 4,000+ supplier invoices against POs by hand. Clients waited. Senior accountants spent their best hours on copy-paste — and 4% of entries still needed a second pass.
[ 02 ] What we built
A Finance Agent that works the night shift.
In 19 days we mapped the process, wrote the agent’s playbooks and ran it in shadow mode beside the team. Now it reads every invoice as it arrives, matches it to the PO in Xero, flags mismatches and chases missing documents by email — all before 07:00.
“The morning report is the first thing I read. It’s usually the shortest part of my day.”
— Priya Nair, Head of AP, Meridian
[ 03 ] Results
Month-end is now just… a day.
Invoice runs finish overnight. The team handles only the 6% of exceptions the agent escalates, with the reason already written up. Two senior accountants moved to advisory work — Meridian’s fastest-growing service line.
Metric | Before | With Vigil |
|---|---|---|
Invoice run | 3 days | 11 min |
Cost per invoice | $4.10 | $0.38 |
Exceptions handled by humans | 100% | 6% |


