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Featured

12 min read

The 30-day guide to your first AI agent (without a data team)

The 30-day guide to your first AI agent (without a data team)

The 30-day guide to your first AI agent (without a data team)

The exact audit template, playbook format and shadow-mode checklist we use on every deployment.

Lena Marsh, co-founder and head of engineering at Vigil

Lena Marsh

Sep 12, 2026

Read the post

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Playbooks

Sep 9, 2026

7 min

How to write a job description for an AI agent

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Field notes

Sep 2, 2026

9 min

What 1.2M support emails taught us about tone

Warehouse loading bay with wrapped pallets and a forklift

Agents

Aug 28, 2026

6 min

Voice agents for freight: dispatch at 3 a.m.

Team discussing work around a table with laptops

Security

Aug 21, 2026

5 min

Audit logs aren’t a feature. They’re the product.

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Playbooks

Aug 14, 2026

8 min

Shadow mode: the two weeks that make or break a launch

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Company

Aug 7, 2026

4 min

We raised nothing. Here’s why that’s working.

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